"RoseGarden" - - - - - - - from - nscave

Part II

Continued from yesterday. Now they call twice in one day. This time  'L' takes the call.

Caller: "This is Max, I work for ya da yada solutions and I am telling you your computer has an infection and is causing much problem and has to be corrected."

Ms ‘L’:  "Oh my, is that true, can that be true? Am I going to be sick?"

Caller: "No no no, its your computer, it has the infection, a virus, which is very bad. The errors must be fixed right away."

Ms ‘L’:  "You mean I can't catch it? Are you sure? I'm not going to get the virus and get sick?"

Caller: "No no, you can't catch it, your computer has virus, and is causing many errors on the internet. Must be fixed right away."

Ms ‘L’: "That's a relief. I am glad I can't catch it. I'm glad its my computer. I am so relieved."

Caller: "Are you in front of your computer now?"

Ms ‘L’: "I can be.".

Caller: "I give you instruction. Go to your computer. Okay?"

Ms ‘L’: "I'm there now."

Caller: "Press Windows Key and click etc. etc...."

Ms ‘L’: "Okay now what?"

Please note. She did not follow any of the instructions or press any of the keys suggested.

Caller: "What do you see?"

Ms ‘L’: "Nothing. The screen is blank."

Caller: : "You didn't do it right. Press the Windows Key. The Windows Key, that's the one with the four little squares on it."

Ms ‘L’: "I know what the windows key is. I pressed it."

Caller: "You should see Management System on your screen."

Ms ‘L’: "I don't. I don't see anything.  Listen, how do you know its my computer? How can you see errors on my computer? How can you know that?"

Caller: "We can see your machine. Your computer has an ID."

Ms ‘L’: "You can see my computer on the internet and it has an ID? I don’t know if I believe you. I heard there is a scam about this."

Caller: "Yes. Look. Mark this down.  CLSID 888DCA60-FC0A...30 digits….etc. It will prove we are looking at your computer."

Ms ‘L’: “Boy that sure is a long number.”

(Its a number that is on about 20,000 computers, located in the registry. They are all the same.)

Ms ‘L’: "I don't think I want to do this. I am getting scared. I think I will wait until my son comes home and let him take care of it. He will be home in about 15 minutes.".

Caller: "We can fix it very easily."

Ms ‘L’: "No I will wait for my son, he will be here in 15 minutes or so."

Caller: "Okay okay. He can call me back. My name is Max Smith. (Tell me that name matches the accent.) The number is 1-866-539-8803."

Ms ‘L’: "Okay I will ask him to call you. Thank you so much."

This has been shortened to conserve space and make it readable. Total time 40 minutes. I've got to try harder.

This work by NSCAVE is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License